Product returns

PRODUCT RETURNS

You have 14 days, counted from the date of receipt of the order to make the return.

Returns must be requested through this website, in your reserved area or using the link you received when you placed the order. After receiving our email with the return code, you must fill in and send us the form provided on this page.

Only returns will be made of articles in perfect conditions.

Delivery of the product will be the customer’s responsibility and the address to send the goods will be sent in the return authorization.

You can choose to receive the value of your return or Voucher that will be processed automatically becoming available in the reserved area, or will be refunded the amount paid by the same method that used to make the payment.